Nexa Systems ("Nexa", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applicable South African law.
1. Information We Collect
We collect personal information you provide directly when you:
- Register for a Nexa account (name, email address, phone number, company details)
- Submit a contact or get-started form
- Use our billing, POS, or HR & Payroll systems
2. How We Use Your Information
We use your information to provide and improve our services, communicate with you about your account, send service-related notifications, and comply with legal obligations. We do not sell or rent your personal information to third parties.
3. Data Security
We implement industry-standard security measures including OTP email verification, bcrypt password hashing, role-based access controls, and encrypted data transmission. Access to personal data is restricted to authorised personnel only.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.
5. Your Rights Under POPIA
You have the right to access your personal information, request corrections, object to processing, and request deletion, subject to legal obligations. To exercise these rights, contact us at info@nexasystems.co.za.
6. Contact Us
For privacy-related queries, please contact our Information Officer at info@nexasystems.co.za or visit our contact page.